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Unhappy With Your Product? We'll Take It Back!
We stand by our high-quality products and your satisfaction is 100% guaranteed.
Returns (if applicable)
We will happily replace or refund items if they are defective or damaged
-If you need to exchange or return an item, use the contact us page or send us an email: firstname.lastname@example.org with the order number and provide us with as many details as possible regarding your return or warranty replacement
-Once approved we will provide an RMA number and return instructions. Disclaimer: Rgbhalokits does not accept returns on pre-built headlights and items in our Closeouts section.
Our standard restocking fee structure is outlined below. (only applies to refunds not warranty exchanges)
- Tier 2: Re-conditionable. (Packaging opened or damaged) = 20% restock fee
- Tier 3: Inability to restock. (Product & packaging both damaged) = 30% restock fee
-Please be advised that any free shipping used on the original order will be forfeited if the order is returned and the original shipping costs (paid or unpaid) will be deducted from the refundable amount. Once items are received please allow 2-5 business days for the return or exchange to process*
*Refunds are only applicable within 30 days of purchase date and will be honored in the form of in-store credit only. (some exclusions may apply)