Please review our Warranty Policy before placing an order with this service: https://rgbhalokits.com/pages/warranty
This product is for customers that have warranty issues with an item that know exactly what item, or component, they need replaced.
Use this new tool to quickly and easily get warranty replacements for items without having to email in or talk with an agent.
Things required to use this service:
- Order # (that corresponds to the replacement part)
- exact replacement part needed
- video or picture showing the product issue
Terms and Conditions
- The warranty does not cover items that have been modified or physically damaged. Installation error (example: water damage, bent or damaged wheel ring metal, underglow bar falling off or getting scrapped off, physically damaged halos, etc.)
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All warranties are non-transferable and are only applicable to the original purchaser. RGB halo kit's warranties are honored based on purchases directly from Rgbhalokits.com and other vendors, dealers, etc.
- Warranty does not cover against lost or stolen part/kit, any physical damage to the lights, or damage caused by car accidents, storms, water or floods, or other outside circumstances beyond our control.
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Lifetime Warranties are only applicable when installed by a professional or authorized shop.
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RGB Halo Kits is not responsible for any manufacturer defects on aftermarket headlight assemblies used for our prebuilt headlights.
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We understand that some products may be modified in the installation or used by the customer to suit a need. However, cutting or soldering wires or otherwise modifying any product in a manner not specified may void the product warranty.
- The customer is responsible for the cost of shipping on warranty replacements if the defect occurs after 30 days of delivery.
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Negligence due to Improper installation or improper use, or abuse of any product beyond the limits of "normal wear and tear" may void the warranty
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Please get in touch with us at info@rgbhalokits for any questions regarding our warranty policy.
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Installation and Labor: warranties are limited to coverage of products only. Rgb halo kits does not warranty or offer compensation or coverage of installation labor or time that may be required for replacement of warranty items. We strongly encourage customers to contact us prior to seeking outside assistance in diagnosis of any product issue.
All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of negligence, modification or incorrect application or installation of the product.
