Warranty Coverage (non custom products)
We offer a 1-year limited warranty on all of our LED products, effective from the date of delivery. If you encounter any issues with your product, such as malfunction or defects in materials or workmanship, we will work with you to resolve the issue promptly.
Beyond 1 year , the product may no longer be eligible for a warranty replacement, but our customer service team will assist you with troubleshooting or alternative solutions.
If you encounter a product issue and need to file a warranty claim, please click here: [File a Claim].
Shipping for Warranty Replacements
- For the first 30 days after receiving your order, we will cover the cost of shipping for any replacement products. This applies to all valid warranty claims submitted within this timeframe.
- After the first 30 days from the date you received your product, you will still be eligible for a warranty replacement, but you will be responsible for a flat rate fee around $12 for shipping the replacement product to you.
Warranty Coverage (custom products)
All custom products like Multicolor Headlights and Tail Lights come with a 1-year warranty from the date the product is received. This warranty covers issues related to moisture and product defects only. It does not cover installation errors, wear and tear, neglect, or other damages.
Warranty Process:
- Diagnosis & Troubleshooting: If you experience issues, our technicians will help diagnose and troubleshoot.
- External Components: For issues like LED drivers, controllers, or wiring, we will send replacement parts that can be easily swapped out.
- Internal Components: If the problem is internal (e.g., moisture or defective LED strip), you will need to return the headlights for repair. We will provide a prepaid return label and repair the original set. Replacement headlights are not provided for internal issues unless an (EXTEND) extended warranty policy is purchased at time of order.
Other Notes:
- LED or HID bulbs/ballasts are sometimes added to orders at no cost to customers and are not covered under warranty.
- For products outside the 1-year warranty, we may offer a paid repair service.