Unhappy With Your Product? We'll Take It Back!
- We stand by our high quality products
- Your satisfaction is 100% guaranteed.
- We will happily replace or exchange items if they are defective or damaged
Exchanges or Returns
- If you need to exchange or return an item, email us: firstname.lastname@example.org with the order number and provide us with as many details as possible regarding your return or warranty replacement
- All returns/exchanges require an RMA number (return merchandise authorization), Once a return request has been approved we will provide an RMA number and return instructions.
- All refunds will be issued as store credit unless otherwise stated
- Our standard restocking fee structure is outlined below.
- Tier 1: Perfect condition. (Unopened & like-new) = 15% restock fee
- Tier 2: Re-conditionable. (Packaging opened or damaged) = 25% restock fee
- Tier 3: Inability to restock. (Product & packaging both damaged) = Not eligible for return
- Please be advised that any free shipping used on the original order will be forfeited if the order is returned and the original shipping costs (paid or unpaid) will be deducted from the refundable amount. Once items are received please allow 2-5 business days for the return or exchange to process*
- *Refunds are only applicable within 30 days of purchase date and will be honored in the form of in-store credit only.
- Rgbhalokits does not accept returns on pre-built headlights or items in our Closeouts section.
- Warranties, Returns, and Exchanges are only applicable to products purchased directly from rgbhalokits.com
- Contact us more info: email@example.com