Extension Wire

Submitting a Warranty Request 

 Exchanges or Returns                

If you need to exchange or return an item simply email info@rgbhalokits.com or submit a request below. When submitting a request please provide us with as many details as possible regarding your claim. 

All Returns and Exchanges require an RMA # (Return Authorization Number). Once a return request has been approved we will provide you with an RMA # and Return Instructions 

On all approved returns, you will receive an rma # and return instructions on where to send back your items. 

Submit an Exchange or Return Request Here: Rgbhalokits.com/submit

Restocking and Return Fees 

 Our Standard restocking fee structure is outlined below 

Tier 1: Perfect Condition (Product is unopened and like new) = 15% restock fee + return shipping label cost 

Tier 2: Re-Conditionable (Packaging is opened or damaged) = 20% restock fee + return shipping label cost 

Tier 3: Inability to restock ( Product shows signs of use or damaged) = not eligible for Refund

Terms and Conditions